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Chapter 6 Diagnostics and Troubleshooting Installation and Operation Manual

6-10 Technical Support RICi-E3, RICi-T3 Ver. 1.0

6.6 Technical Support

Technical support for this product can be obtained from the local distributor from

whom it was purchased.

For further information, please contact the

RAD distributor nearest you or one of

RAD's offices worldwide.

1 2 ... 77 78 79 80 81 82 83 84 85 86 87 ... 101 102

RICi-E3, RICi-T3 1
Limited Warranty 4
Product Disposal 4
General Safety Instructions 5
Safety Symbols 5
Handling Energized Products 6
Attention 8
FCC-15 User Information 9
Quick Start Guide 11
Starting a Terminal Session 12
Configuring Basic Parameters 13
Contents 15
Chapter 1 17
Introduction 17
ConfiguRAD 18
RADview-Lite 18
RICi-E3, RICi-T3 Ver. 1.0 18
Inband Management 19
1.3 Functional Description 20
1.4 Technical Specifications 21
Chapter 2 23
Installation and Setup 23
Figure 2-1 25
Appendix A 25
Chapter 3 27
Operation 27
Name Color Function 28
3.3 Default Settings 29
Working via ASCII Terminal 32
Logging In 33
Selecting Options 33
Navigating Tables 34
Working with ConfiguRAD 35
Working with RADview-Lite 37
3.5 Menu Map 38
3.6 Turning Off the Unit 39
Chapter 4 41
Configuration 41
Configuring the DHCP Client 42
Managing IP Parameters 43
Entering Device Information 44
Configuring Communities 44
Figure 4-2 45
Figure 4-4 45
Figure 4-5 46
Figure 4-6 46
Figure 4-8 50
Figure 4-9 52
Figure 4-9. Ethernet Menu 52
Configuring the E3 Port 53
Configuring the T3 Port 54
Configuring the Bridge 55
Configuring the MAC Table 56
Configuring the Bridge Port 57
Figure 4-16 58
Figure 4-16. QoS Menu 58
4.3 Additional Tasks 59
Chapter 6 62
Figure 4-23 62
Figure 4-23. MAC Table 62
Figure 4-24 63
Appendix B 64
Figure 4-25 64
Figure 4-25. File Transfer 64
Chapter 5 65
Resetting RICi-E3, RICi-T3 66
Configuring a Typical 67
Application 67
5.2 Connecting the Cables 68
Connecting DC Power 69
Building the MAC Table 71
Diagnostics and 73
Troubleshooting 73
Figure 6-2 74
Figure 6-2. E3 Statistics 74
Figure 6-3 75
Figure 6-3. T3 Statistics 75
Displaying System Messages 76
6.2 Handling Alarms 77
6.3 Troubleshooting 78
6.4 Connectivity Tests 78
Tracing the Route 79
Loopback Test 80
6.5 Testing the Cables 81
6.6 Technical Support 82
Pinouts 83
Boot Manager 85
Figure B-1 87
DC power 93
AD plug 93
(top view) 93
Supplement 95
Customer Response Form 97
Error Report 99
Innovative Access Solutions 102

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